Shipping And Handling
All items are dispatched immediately on payment and provided with a VAT receipt. Items are properly packaged for transit and will arrive in good condition.
We are charged more by APC for sending heavy and extra large items - it is not an exact science by any means, but you will see on some item's descriptions this phrase ' Heavy Item Surcharge ' - a £15.00 surcharge will be added to the invoice. If you are unhappy about your shipping costs when ordering, by all means ring the office - there may be cheaper alternatives available.
We will normally send your order to you between 2-7 working days (depending upon the destination-see the bottom of this page) subject to provision of correct details required to process the order. If for any reason there is a delay in this time you will be notified by e-mail. Goods can be delivered either to your home address, to an alternative address or to your work (ensure you have employers permission). Your order will be delivered by APC Couriers (also known as Courier Logistics). A signature is required for all our deliveries, so it is vital you ensure someone will be at the address to sign for the goods. We can only accept orders from holders of credit or debit cards registered at UK addresses. We can deliver to most addresses in the UK. The website will not accept orders to non-UK destinations, including the Republic of Ireland, however we can arrange that from the office if required.
If your item is not available, we will back order for you. You will always be e-mailed, with the option to cancel your order, select an alternative, or wait for availability.
This is how we calculate your shipping costs and estimated delivery times:
1. - All post codes ( except numbers 2 and 3 below ) - £7.95 -2/3 days shipping time
2. - Post codes - AB41-AB56 FK17-FK21 IV1-20 IV25 IV30-37 IV63 PA21-35 PA37-39
PH15-26 PH33 PH49 PH50 AB37-38 IV21-24 IV26-28 IV40 IV52-54 KW1-14 PA36
PA40 PH30-32 PH34 -41 - £16.95 - 2/5 days shipping time
3--Post codes - HS1-9 IV41-51 IV55-56 KA27-28 KW15-17 PA20 PA41-49 PA62-76
PH42-44 ZE1-3 - £35.95 - 5/7 days shipping time